La Retraite Roman Catholic Girls' School
If you are a parent or member of the public with any general queries, please contact Mrs A Love, Head of Administration or Mrs N Rashid, Admin Officer at email@example.com
Headteacher: Mr Dominic Malins firstname.lastname@example.org
Designated Safeguarding Lead: Mr David Anti email@example.com
SENDCo: Mr Andrew Bloss firstname.lastname@example.org
Business Manager (HR): Mrs Stanka Silva email@example.com
Careers Lead: Mrs Ruth Coyle firstname.lastname@example.org
Chair of Governors: Ms S Woodman
To address any queries to any of the Governors, please send all correspondence via Mrs A Love, Head of Administration, at the school. The Clerk to Governors is Mrs C Baskott, who can be contacted at email@example.com
For a hard copy of the information on the school's website, please contact Mrs A Love, Head of Administration, at firstname.lastname@example.org
Contacting us in an emergency
If you have an issue when you urgently need to contact a key member of staff about something serious out of school hours or during the school holidays, please note the contact e-mail details below:
i) HEADTEACHER, Mr Dominic Malins - email@example.com
ii) DEPUTY HEADTEACHER, Miss Asha Sidhu - firstname.lastname@example.org
iv) SPECIAL NEEDS CO-ORDINATOR (SENDCo) - Mr Andy Bloss - email@example.com
v) PREMISES MANAGER - Mr Simon Roach - firstname.lastname@example.org
All of the above staff check their e-mails regularly out of school hours and, depending upon the nature of the contact query, may respond to you promptly if necessary, so please make it quite clear what the query relates to in the e-mail subject area and leave a contact number so you can be contacted directly.
If you need to contact the Chair of Governors, Ms Sue Woodman, you will need to write to her via Mrs A Love, Head of Administration, at the school.
We endeavour to provide the best education for all our students in an open and transparent environment. We welcome feedback from parents, students and other members of the school community and accept that sometimes not all of this will be positive. Where concerns are raised we intend to address these fairly, openly promptly and without prejudice.
What to do if you have a concern about the school:
Most concerns or questions can be resolved quickly and informally if they are raised straightaway. If you have a concern, please raise it informally with the appropriate member of staff who will be happy to talk to you and seek to establish a solution. In most cases, the opportunity for discussion, explanation or further information will resolve the issue.
Sometimes, however, a concern will be too serious to be handled in this way. It may need greater investigation or the person involved may not feel that the answers they have received so far have been acceptable or adequate. In such circumstances, the concern will become a complaint and our formal complaints procedure should be used. Please use the link below to download the Complaints Procedure.
Please do not air any grievances or concerns on social media sites or online, as this is potentially damaging to the school and to students. It may also inadvertently prejudice the ability of staff or governors to act impartially should there be a need to investigate matters further.